A very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%.
Many 15-inch MacBook Pro notebooks have two graphics processors (GPU)—a discrete GPU and an integrated GPU. The discrete GPU provides substantial graphics performance but uses more energy. The integrated GPU optimizes battery life by using less energy. Below we are listing down some of the common MacBook Pro problems and their solutions. These possible problems and solutions are applicable for all the MacBook Pro models of MacBook Pro 13″, MacBook Pro 15″, MacBook Pro 17″. We hope this post will give you a brief idea about the most common MacBook Pro problems and possible fixes.
The battery health status on these devices will also indicate 'Service Recommended.' If the status indicates that your battery is Normal, your battery is not affected by this issue.
If your 2016 or 2017 MacBook Pro exhibits these behaviors, contact Apple to get your battery replaced, free of charge. Your computer will be examined prior to service to verify that it is eligible for the free battery replacement.
Apple has also released a macOS update that prevents this issue from happening to other 2016 and 2017 MacBook Pro computers. Please update to macOS Big Sur 11.2.1 or later or install the macOS Catalina 10.15.7 supplemental update.
Update Operating System On Macbook Pro
Check battery health
To determine if your battery needs service, check the battery health:
- In macOS Big Sur, choose Apple menu > System Preferences, click Battery, select Battery in the sidebar, then click Battery Health.
- In macOS Catalina or earlier, hold the Option key and click the battery icon in the menu bar to reveal the battery status menu.
Update macOS
Choose System Preferences from the Apple menu , then click Software Update to check for updates. Look for macOS Big Sur 11.2.1 or later or macOS Catalina 10.15.7 supplemental update.
Identify your computer's model
Choose Apple menu > About This Mac. 2016 and 2017 MacBook Pro models are listed below:
System Update Macbook Pro Keyboard Cover
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Two Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
- MacBook Pro (15-inch, 2016)
- MacBook Pro (15-inch, 2017)